Your Pod Results Coach will be sending you an attendance notification status via email at least 1 hour before the shift starts.
Once the VA reports back to work, you have the option to make use of their earned Paid Leave credits here at the Hub. You can also have the VA use our offset function to make up the hours lost by doing some extra hours each day or working on a weekend. This needs to be first approved by you and you have the right to refuse this of course.
As a final option, some of our clients choose to give their VA 'gift leave' for those days. If you would like to do that then simply send us an email and we can action that for you or let your VA know so they can send you a documented request for you to approve.
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