The Virtual Hub operates on a pre-recruit, pre-train, pre-employment model. At its most basic level, it means we are not a recruitment agency. We actively recruit, train and manage our own employees long before we ever introduce them to our clients.
We take all of the risk of:
- Narrowing down the recruitment stack
- Issuing employment contracts, salaries, and benefits before clients
- Intensive training across several areas of digital marketing implementation
- Operations onboarding into our culture code
- Ongoing training, development, and support (See below)
- Adhering to the Philippines’ strict Labor Code that protects employees from unfair dismissal or other unsavoury business practices
- Allowing clients 30-days-notice to cancel despite having to legally keep the employee on our payroll.
As our people are all employees of our company and, essentially, represent our brand inside our client accounts, we manage all of the HR, KPI development and tracking, salary determination and review process and rewards and recognition programs – like any employer/employee relationship. We have a very clean and clear, metrics based, salary determination model so every employee fully understands
- what they will earn initially
- what the future trajectory looks like (and how to supercharge it)
- and, more importantly, WHY they fall into the category that they do
Both clients and employees are under strict, legally binding contracts with us where legal action can be taken against both the employee and/or the client, in their own jurisdictions, in the event of any solicitation, manipulation or non-competes.
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